What’s your return policy?Updated 2 months ago
FCTR Sports accepts returns on all products except customized items. Please note that this Return Policy does not apply to purchases of customized uniforms and spirit wear made through accounts of users who are members of organizations/clubs with which FCTR Sports has a direct relationship. In these cases, separate agreements are in place. Such users should refer to the separate Terms and Conditions presented to them during their account registration and ordering processes.
This Return Policy described below apply when a customer submitted the order and the purchased item(s) is already shipped. If the item is not yet shipped, you may call us at: (877) 206-0103 to cancel your order and request a refund.
FCTR Sports mission is 100% satisfaction of our customers.
- Product purchased on FCTR Sports may be returned with the refund requested within 30 days from the shipping date.
- Returns received after 30 days are not refundable.
- The item returned should be unworn and unwashed.
- Returns will be process and refund honored only if the original label/hang tag has not been removed.
- If you purchased an item with a manufacturing defect you can return the item within the last 2 years from its manufacturing date.
- FCTR Sports will not process returns with significant wear, altered items and/or items that were misused.