Need to return or exchange a FCTR Sports product? We make it easy. Learn how to start the return process, track refunds, or exchange an item if it was damaged or incorrect.
FCTR Sports accepts returns on all products except customized items. Please note that this Return Policy does not apply to purchases of customized uniforms and spirit wear made through accounts of users who are members of organizations/clubs with whi
FCTR Sports mission is 100% satisfaction of our customers. Please read this Return Policy carefully and follow the instructions to complete your return. - Product purchased on FCTR Sports may be returned with the refund requested within 30 days from
Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] or (877) 206-0103 to initiate the return process with your order nu
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
Once your return has been received and processed, you will be notified via email when the refund has been issued. Allow minimum 14 days to process your return and make a refund. Please note that it may take 1 - 2 billing cycles for the refunded amoun
We’re sorry your item(s) have damage!. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll be sure to resolve the sit
[’Yes’ answer]. Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that customized items are not